Cinema Cafe is a one stop movie theater and restaurant. We combine movies with a casual dining experience featuring a full-service menu offering a wide choice of food. Choices include burgers, homemade pizzas, chicken sandwiches, wings, french fries, appetizers, fresh salads along with alcoholic beverages such as beer, wine and mixed drinks. Of course you can always get traditional concession items such as soft drinks, candy, and fresh-popped popcorn. Our full wait service is standard in all auditoriums during all features films, so there's never a need to get up from your seat or miss a single second of the movie.
At Cinema Cafe, we give you a choice... see the movie when it first hits the screens at our Pembroke, Edinburgh, Kemps River, and Hampton location or wait until you can see it at a discount price at our Greenbrier Mall location. Our theater seating is a combination of traditional cinema chairs featuring high backs, cup holders and liftable armrests, high-back rocking leather office style chairs, or leather power recliners, depending on the location. All theaters feature DTS digital sounds and the latest in projection technology.
Q: What is the age policy and can you explain it?
A: Cinema Cafe is a family establishment. No children 5 years old and under are permitted into PG-13 or R rated movies starting after 7pm. Children 2 and under receive free admission*, but are not permitted into any R rated films.
*This policy is not valid at our Edinburgh location. All children ages 0 & up must have tickets at the Edinburgh location, due to the reserved seating offered there.
Q: What does "no passes" mean?
A: If any film listed on the website lists "No Passes" this means that this film can not be viewed for free using an "admit one" pass or coupon. Rain check passes are valid.
Q: Why are there pass restrictions? And do you accept passes for special events?
A: Pass restrictions are set by the distributors of each film, not by Cinema Cafe. This is usually the first weeks of a film's exhibition. Unfortunately at this time we do not accept passes for special events.
Q: Can I reserve a particular seat?
A: For most locations*, seats are first-come, first-served. We encourage our guests to not leave empty single seats between parties to allow all ticket holders to find seats together. We ask that you arrive 30 to 45 minutes before your movie starts on the week-end and holidays. 10 to 15 minutes on the weekdays.
*The Edinburgh location offers reserved seating only. You reserve specific seats when you purchase your tickets.
Q: Can I buy tickets in advance?
A: Yes, you can visit any of our locations or order them online days in advance.
Q: Do you have to order food or drinks if you watch a movie at Cinema Cafe?
A: Ordering or a minimum purchase is never required at Cinema Cafe.
Q: What kind of food do you have?
A: Cinema Cafe provides a full menu, which includes a variety of drinks (alcoholic and non-alcoholic), appetizers, entrees, and desserts. You can view our menu by clicking on the "Menu" link on the theater page. In addition to regular menu items, we have periodic specials.
Q: Can we order during the movie?
A: Yes. You can order up until "last call," which is typically 30 minutes prior to the film ending.
Q: If something is wrong with my order what do I do?
A: Servers will do "check backs" which is a verbal question posed asking if you received all of your ordered items. Any time throughout the service you can notify an employee by placing the menu up.
Q: What kind of special events do you do?
A: Sporting events, Movie Premieres, TV shows, plus much more.
Q: Do you accept checks?
A: No. Cash or major credit card/debit card only.
Q: Should I tip my server?
A: If you enjoyed your service we encourage our customers to take care of their server. 15%-20% is customary, as is with any traditional restaurant.
Q: Can you smoke in the theater?
A: No, The Cinema Cafe's are non-smoking establishments. You may smoke outside.
Q: Do you offer handicapped seating?
A: Each auditorium of Cinema Cafe has allocated seating that is wheelchair accessible.
Q: How can I comment on my personal experience at Cinema Cafe?
A: We encourage all of our patrons to help us provide the best in entertainment and service. To leave us feedback on how we are doing, please save your receipt and call our survey hotline. You can also contact us via email. We look forward to hearing from you.
Q: How do I book a party and/or an event at the Cinema Cafe?
A: You can call 757-747-1397 or go to CinemaCafe.com and click on the parties tab at the top of the page.
Q: How can I join the Cinema Cafe email/newsletter list?
A: Click here to join. Our e-newsletter goes out weekly with information on opening movies, special events, and special offers.
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